01 July 2020
We welcome your views on our website and invite you to take part in a brief survey when you've finished your visit.
Your response will help us improve the site and the experience we offer to visitors.
We have taken great care to ensure the confidentiality of patient data.
Spire Healthcare have taken care to ensure that our online referral system is very secure. Safeguarding confidential patient information is our priority and so we have built a system that does not send ANY of this information by email.
Instead the form is encrypted (note the "https" in the web address for the form) just like online banking pages. Once you have entered data into the form and you click on the submit button, it is encrypted (at 1028 bit) and sent back to our servers in a form that would be unreadable to anyone else if intercepted. Once received within our company network, this is where the referral information stays - it is never sent outside the secure Spire network.
After you submit a referral to a Spire hospital, the local bookings staff receive an email alert telling them that a new referral has been made. No details from the referral are in this email. They must then login to our servers from inside our firewall-protected company network. There they can retrieve the referral and process it. This cannot be done over the web or anywhere except on Spire hospital computers.
We believe that we have created a robust and effective online referral system that will serve both patients and GPs well. If you have any further questions about Spire Connect or online referrals, please contact using the details below.
We know you have a choice of where to refer your patients for private treatment but we’d like to think there are a few key differences in a Spire hospital.
Our hospitals are clean, safe environments and our levels of infection, including MRSA and C Difficile, are extremely low. As a result, the risk of infection to our patients is absolutely minimal.
We are committed to the key principles of private healthcare. You can choose the consultant to whom you send your patient, they will be seen quickly at a time to suit them and they will be treated with dignity and respect.
Our private patients are guaranteed their own private room, with the facilities you’d expect from a quality hotel such as satellite TV, radio and an appetising menu prepared by our on-site chefs. Their friends and family can visit when they wish and they can be assured of a friendly, comfortable environment throughout their stay.
Of course, we also invest in the latest generation technology, offer a broad range of services and work with the country’s leading consultants.
So, when your patients ask you "Why Spire?", the answer is clear. At Spire Healthcare, it’s not just about treating patients, it’s about looking after people.
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